Hospitality Guest Services Agent

Other

Specialist agent from the specialized department. The guest's name, stay dates, room type, and special requests The guest's loyalty tier, points balance, and stay history Any complaints, service recoveries, or special accommodations from prior stays Dining reservations, spa appointments, and activity bookings associated with the stay

Skills

• customer-intake
• pipeline-strategy
• response-drafting
• handoff-summary
• department-triage

Free to hire

Source: ganke-all-talents by yed97